Friday, December 24, 2010

Chris King Warranty part II

It took about a week and Chris King did a good job of fixing my bottom bracket.

The BB arrived earlier than I expected. I thought maybe it would be completely replaced, but it was rebuilt with new bearings on the side where the bearings had been damaged.

It's back on my singlespeed bike and working well.

I was a little worried that Chris King would not honor their warranty but such fear was unwarranted. So if you're looking for a good bottom bracket, you can't go wrong with Chris King.

Sunday, December 5, 2010

Chris King Warranty



My last ride of the season ended with a bang. Or maybe a crunch. I was riding up a fairly easy hill in Orem. It was the week before Thanksgiving and probably about 30 degrees so the ground was in great shape.

I hadn't seen anyone but just up ahead I did see a lone rider so I sped up just to see who it was, when my crank or bottom bracket made a clicking noise and got significantly hard to pedal.

I stopped and looked at it. Everything looked ok. Just tight and hard to pedal.

So I coasted back to my car, pedalling as little as possible.

I pulled the crank and looked at the bottom bracket.

It had a problem. Some of the bearings were loose and the plastic bearing cage was crushed.

The non drive side of the bottom bracket looks fine, although I haven't taken it apart. The drive side actually fell open when I pulled the crank off.



So I didn't get to see who that was ahead of me. Maybe next time.


Now, I know these are great bottom brackets, I have one on another bike and have been happy with it. So I'm not sure what caused this one to fail.

Now I will get the chance to see if Chris King really has a good warranty or if it is just a paper tiger.

I will report later on my success with getting Chris King to honour the warranty.